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PAS 43:2015 Safe working of vehicle breakdown, recovery and removal operations Management system specification

In its on-going drive to improve safety for motorists and roadside operatives, SURVIVE - the partnership between the Highways Agency, the Association of Chief Police Officers (ACPO), the breakdown and recovery industry and other road service providers - has further developed the standard PAS 43 Safe working of vehicle breakdown, recovery and removal operations – Management system specification from BSI.

It is important that operators take responsibility for their actions and the actions of their employees. By adhering to the latest version of the Publicly Available Specification (PAS), operators can ensure they are compliant and consistent in the way that they work. However, concerns have been expressed that previous editions of PAS 43 have been insufficiently prescriptive on how Certification and Inspection bodies should audit to the standard and the latest editions of PAS 43 have therefore addressed this issue.

Some important changes contained within PAS 43:2015 include :-

  • The introduction of the requirement for Certification/Inspection Body assessors or inspectors to have a specified minimum level of experience, technical knowledge and understanding of vehicle recovery and removal. (Please note that this requirement will become applicable 12 months after the date of publication of PAS 43;2015). There is also a new requirement for Road Recovery Operators to select Certification and Inspection Bodies who will co-operate in enabling unannounced visits by the certifier's accrediting body.
  • An additional requirement for management to ensure that technicians are able to access and use the organisation's operational procedures and the SURVIVE Best Practice Guidelines and that periodic assessments if technician's competence do not exceed five years.
  • The requirement for technical training and competency to be provided by a scheme traceable to the National Occupational Standard, the 2012 edition requested the desirability of providing training against a nationally recognised training pathway.

  • A new clause requiring management to ensure that adequate provisions are in place to provide good customer service taking into account the requirements of the Equality Act.


Rob Gifford, Chairman of the SURVIVE Executive said, “SURVIVE continues to make important inroads into improving the safety of those working at the roadside and the motoring public. Through PAS 43 we can ensure common codes of practice, which are paramount to developing high standards of operation, are communicated and adhered to across the industry.

“It is a measure of the success of PAS 43 that the 2015 edition continues to recognise that the PAS has being adopted outside the UK and therefore makes provision for equivalent international standards to those British Standards referenced.”

“The considerable – and intensely practical – progress made in the last 14 years demonstrates the continued commitment of the SURVIVE group and we look forward to further developments in the years to come.”

The requirements within PAS 43 have been agreed by the major organisations within the breakdown and recovery industry with valued input and support from the Highways Agency, the Association of Chief Police Officers (ACPO), BSI and various Government agencies.

If you would like to read more about the changes and the difference contained within PAS 43:2015  Safe working of vehicle breakdown, recovery and removal operations from the 2012 version, please download the PDF file below. 

PDF PAS43:2012 V PAS 43:2015